Testimonial

How Paradigm Vendo Became a Game-Changer for Bruin Remodeling Group

A Vision for Modernization

 

When Scott Hessen took ownership of Bruin Remodeling Group in 2022, his goal was clear: modernize, professionalize, and streamline operations while delivering an exceptional customer experience. With a legacy business and a growing team, Scott knew that transitioning away from paper-based quoting and manual processes would be key to achieving his vision.

“I wanted to grow the business and elevate our consumer experience, moving off paper was essential, but I also knew it would be a heavy lift without the right partner,” said Scott Hessen.

Bruin Remodeling Group adopted Paradigm Vendo after learning that their primary window supplier, Okna Windows, had pre-populated its entire catalog into the platform.

 

Bruin Remodeling Group Paradigm Vendo on Tablet

“Customers notice the professionalism. They’re not guessing what the product will look like. There’s more certainty, more trust, and it shows in our numbers.”

 

Scott Hessen

Owner of Bruin Remodeling Group

Presented Challenges and Solutions

Complexity, Customization & Scalability

With a large and expanding product catalog across windows, doors, siding, and roofing, Scott understood that creating an internal digital system from scratch would be time-consuming and resource-intensive. He needed a solution that could handle deep customization, integrate with existing tools like MarketSharp, and still be easy for sales reps to adopt.

Scott Hessen, Owner, highlighted the value of Paradigm Vendo by saying, “We’re not a small company, but we’re not endlessly resourced either. Starting from scratch wasn’t realistic”.