Original Air Date: Wednesday, January 28, 2026

Webinar: Adapting to Buyer Expectations in 2026

The Five Elements Today’s Home Improvement Buyers Demand in Their Sales Experience

Today’s home improvement buyers are informed, skeptical, and short on patience. When the sales experience feels dated, confusing, or slow, they don’t push back — they simply check out.

Tim Musch and Mitch Polk from Paradigm Vendo™ will explore how modern sales teams are upgrading their in‑home presentations to match how buyers make decisions in 2026, and how the right tools help overcome common sales obstacles and improve the customer experience.

Here's a Glimpse of What You’ll Learn:

  • 5 key expectations today’s consumers have when considering home improvement projects.
  • Insights into current industry trends and strategies to start 2026 strong.
  • The five “magic words” that can strengthen the opening of every sales presentation.
  • Research-backed data on what consumers expect from home services companies in 2026.
  • What the 43/57 Rule is — and why salespeople need to follow it.
  • The most common sales objections and how to understand the motivations behind them.
  • How automation and technology are reshaping profitability and efficiency.
  • Ways to use financing tools to help more prospects buy.
  • How digital quoting and selling tools eliminate paperwork, improve close rates, and differentiate you from competitors.

Interested in watching the full webinar?

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Meet our Hosts

profile-photo-Tim-Musch_150x150

Tim Musch

Business Development Specialist, Paradigm

Tim has spent the last 30 years developing and refining technology solutions for contractors in the industry. Tim regularly speaks with industry groups to build the case for the benefits of systemizing local, independent businesses. Currently, Tim is a Business Development Specialist for Paradigm, which is transforming the way that residential construction business is done across the globe with solutions like Paradigm Vendo.
 
profile-photo-Mitch-Polk-250x250

Mitch Polk

Sales Representative, Paradigm

Mitch has spent the last 10 years in the home improvement industry, partnering closely with contractors to help optimize in-home sales processes. As a sales representative at Paradigm, Mitch works with home improvement companies to modernize quoting, improve sales efficiency, and create repeatable, high-performing sales experiences in the home. His background gives him a deep understanding of the challenges contractors face and how technology can simplify selling while driving growth.
 

Contact Us

Talk to one of our experts or join a demonstration for one of Paradigm's advanced technology solutions. Email us at [email protected].